Customer Support

At UCS, we have developed a technology team approach to providing services for our customers. This team includes a designated Project Manager and an Account Manager, as well as RCDD (Registered Communication Distribution Designer) services and Systems Engineering (SE) resources that are available as needed. All of these resources are full-time employees and provide many value-added services to our customers. We provide our customers CAD documentation that includes hard copy and/or electronic drawings detailing, at a minimum, location identification. Further customized detail will be based on your requirements. In addition, here are some of the other CAD services we offer …

Voice and data location drawings

• Fiber and copper feeder design drawings
• Face-view rack layouts
• Detailed floor plans

Meeting Your Needs

From small systems to complex, multi-site environments – we have the experience and expertise to design, implement and maintain your network. To ensure the work we do for you is state-of-the-art, our industry-trained system engineers maintain the following certifications.

• Microsoft Certified Systems Engineer (MCSE)
• Microsoft Certified Professionals (MCP)
• Cisco Certified (CCNA, CCDA)
• CompTIA A+, Network+